FAQ

Do you deliver and set up?

Yes! We deliver and set up!

Do I need to sign a waiver?

Yes, you will need to sign a waiver for any unit rented. Please Click Here!

Are your bounce houses safe?

Yes, our inflatables are built tough and exceed all industry standards for safety. Our bounce houses are cleaned and inspected before and after each use.  All inflatable rentals come with a Watchdog Safety Siren at no additional charge. The Watchdog Safety Siren’s are the newest safety products for inflatables. If the Watchdog Safety Siren picks up any change in air pressure from the inflatable or a change in electrical current from the power source it will sound an alarm.

Do you rent units all year round?

Yes, we are available for your party all year round, weather permitting!

What surface is ideal for setting a unit up?

A flat grassy area is an ideal surface for a bounce house. Our units can also be set up on asphalt. Please have yard clear of toys, sticks, rocks, and pet waste. A tarp will be used under each bounce house. All units are anchored down with either metal stakes or sandbags. It is the homeowner’s responsibility to call Mr. Utility of VA. before the bounce house is delivered to have all underground utilities marked.

Do I need to put down a deposit to reserve a unit?

Yes, you will need to place a non-refundable deposit through the checkout/reservation process. After the unit is picked up the full amount will be applied to your card. The deposit amount is $50 per bounce house.

How do I reserve a bounce house for my next party?

Just call us or fill out the online checkout and reservation pages! You can reach us at (804)-601-8217! We look forward to providing a great, clean, and fun bounce house or accessory for your next party!

What do I do if I have to make a last-minute cancellation?

We require a 24 hour cancellation on our units. If renting more than one unit we require a 7 day cancellation notice. If you are unable to cancel your reservation in the required time we will issue you a raincheck for your deposit that can be used anytime within one year from the original reservation date.

What kind of power is required?

All of our units require a standard 110 household outlet. We will supply the extension cord. The unit should be no more than 100ft from the outlet. Should you need to set up in a park or some place where there is no outlet you will need one dedicated 20amp 110v circuit generator unless we inform you otherwise for larger units. We do not supply these. The generator must be grounded and can not be on any movable surface.

How much room do I need?

When you reserve your inflatable we will gladly let you know the dimensions of that particular inflatable. It should also be listed beside it on the website. It is the renters responsibility to ensure the area is large enough to accommodate the inflatable. No refunds will be given if the area is not big enough for the inflatable unless cancelled 24 hours before the reservation. Please call us with any questions.

Do you provide operators for the units?

We do not currently provide inflatable operators. The renter is responsible to have someone 18 years or older watching at all times for safety of the occupants, while the unit is inflated whether occupants are in the bounce house or not. For bounce houses and slides not exceeding 15 ft. one adult operator over the age of 18 is required at all times. For bounce houses and slides exceeding 15ft. two operators are required.